1. Introduction

ConvertMyFilesNow ("we", "us", "our") operates the ConvertMyFilesNow file conversion service (the "Service"). This Privacy Policy explains how we collect, use, and protect information when you use our Service.

2. Data Collection & Processing

Files you upload are processed solely for the purpose of performing the requested conversion. Files are processed in-memory on our servers and are not stored, saved, logged, or retained after the conversion is complete. Once the converted file is returned to you, the original and converted data are immediately discarded from server memory.

AI features (summarize, translate, extract, enhance) send file content to third-party AI model providers (Ollama Cloud) for processing. We do not store AI inputs or outputs. The third-party provider's privacy policy also applies to this data.

No user accounts are required. We do not collect names, emails, or personal information.

3. Information We Collect

• Technical data: IP address (for rate limiting only, not stored), browser type, and request timestamps in server logs.
• Usage data: Aggregate, anonymized statistics such as total conversion counts and format popularity. No individual file contents are logged.
• Cookies: We use only essential cookies (e.g., theme preference stored in localStorage). No tracking cookies or third-party analytics cookies are used.

4. Third-Party Services

• Ollama Cloud: AI features use Ollama Cloud API for text generation. File content sent for AI processing is subject to Ollama's privacy policy.
• Google AdSense: If enabled, Google may use cookies to serve ads. See Google's Privacy Policy.
• Google Fonts: Font files are loaded from Google Fonts CDN.
• CDN Libraries: Client-side JavaScript libraries are loaded from cdnjs.cloudflare.com and cdn.jsdelivr.net.

5. Data Security

We implement rate limiting and file size restrictions to protect the Service. However, no method of electronic transmission or processing is 100% secure. We cannot guarantee absolute security of data during transmission.

6. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children.

7. Your Rights

Since we do not store your files or personal data, there is no personal data to access, modify, or delete. If you have questions, contact us at the email below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

1. Acceptance of Terms

By accessing or using ConvertMyFilesNow (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

ConvertMyFilesNow provides free online file conversion and AI-powered document processing tools. The Service is provided "as is" and "as available" without any warranties of any kind.

3. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. We expressly disclaim all warranties including, without limitation:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties regarding the accuracy, reliability, completeness, or quality of any conversions, outputs, or AI-generated content
• Warranties that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components
• Warranties regarding the preservation of file formatting, data integrity, or content fidelity during conversion

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FILEFORGE, ITS OPERATORS, OWNERS, AFFILIATES, OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

This includes, without limitation, damages for:

• Loss of data, files, or content
• Corruption, alteration, or degradation of files during conversion
• Inaccurate, incomplete, or misleading AI-generated outputs (summaries, translations, extractions, enhancements)
• Loss of profits, revenue, business opportunities, or goodwill
• Any reliance on converted files or AI outputs for legal, medical, financial, or other critical purposes
• Unauthorized access to or alteration of your data during transmission
• Any errors, omissions, interruptions, or defects in the Service

You acknowledge that you use the Service entirely at your own risk.

5. User Responsibilities

• You are solely responsible for the files you upload and the use of converted outputs.
• You must not upload files that contain illegal content, malware, or content that infringes on third-party intellectual property rights.
• You must not attempt to abuse, overload, or disrupt the Service (including circumventing rate limits).
• You are responsible for verifying the accuracy and completeness of all converted files and AI outputs before relying on them.
• You must not use converted files or AI outputs for any unlawful purpose.

6. AI-Generated Content Disclaimer

AI features (summarize, translate, extract data, enhance) use third-party large language models. AI-generated content may be inaccurate, incomplete, biased, or misleading.

• AI outputs are provided for informational purposes only and do not constitute professional advice (legal, medical, financial, or otherwise).
• We make no guarantees about the accuracy of AI translations, summaries, data extraction, or content enhancement.
• You must independently verify all AI-generated content before relying on it for any purpose.
• We are not liable for any decisions made or actions taken based on AI-generated content.

7. Intellectual Property

You retain all rights to your uploaded files and their converted outputs. We claim no ownership of user content. The ConvertMyFilesNow name, logo, and Service design are our intellectual property.

8. Indemnification

You agree to indemnify, defend, and hold harmless ConvertMyFilesNow and its operators from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

9. Service Modifications & Termination

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time without notice. We shall not be liable for any modification, suspension, or discontinuation of the Service.

10. Rate Limiting & Fair Use

The Service enforces rate limits to ensure fair use and availability. Excessive or automated use may result in temporary or permanent access restrictions. Maximum file size is 100 MB per conversion.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or the Service shall be resolved in the appropriate jurisdiction.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

13. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms, please contact us through the information provided on the About page.